One of the most awarded luxury ships in the world has a sophisticated new look, offering travelers freshly imagined choices during their global vacations. Crystal Symphony has emerged from dry dock, returning to the seas with newly designed spaces, features and amenities that luxury travelers crave. The ship’s new Open Seating dining concept ushers in new restaurants on board, while more of the spacious, butler-serviced Penthouse accommodations were added. Throughout the ship, state-of-the-art technological upgrades were installed, enhancing guests’ connectivity and access to entertainment and news on demand. The month-long dry dock redesign marks the most expansive makeover in Crystal Symphony’s esteemed history, and reaffirms Crystal’s commitment to providing the most luxurious ocean experiences in the world.
“The enhancements made on Crystal Symphony provide guests with more choices and flexibility than ever before, whether it’s the ability to dine at their leisure, stay connected to family and friends on shore, or enjoy a variety of new entertainment options onboard,” says Crystal’s president and CEO, Tom Wolber. “While we continue to innovate at the forefront of the industry, our focus will always be on the consistent quality and personal attention to detail and service that makes Crystal Cruises the world’s most awarded luxury cruise line.”
Crystal Symphony’s new look is decidedly modern, particularly in regard to the high-tech features in staterooms and penthouses, although, the ship still boasts the classic elegance that has enabled it to transcend trends throughout the years. Crystal Symphony‘s stunning redesign includes:
New Penthouses and Penthouse Suites
Crystal Symphony now features more spacious, butler-serviced Penthouses and Penthouse Suites, with the newly added Seabreeze Penthouse with Verandah (12 new suites) and Seabreeze Penthouse Suite with Verandah (28 new suites), both occupying Deck 9, Seabreeze. The new accommodations boast the same square footage as existing Penthouses and Penthouse Suites (367 sq. ft. and 491 sq. ft., respectively), while Seabreeze Penthouses are paired by shared entryways recessed from the hall.
Penthouse accommodations offer guests enhanced all-inclusive Crystal amenities, including butler service and in-room specialty dining. Penthouse guests now receive unlimited complimentary dining at the onboard specialty restaurants. The conversion of staterooms into the new penthouse accommodations effectively reduces the ship’s guest capacity to 848, while the number of crew on board remains the same. Crystal has long led the industry in abundant space and number of crew per guest aboard its ships, and the decreased guest capacity enhances the atmosphere of copious space in public areas and dining venues.
New Open Dining Concept and Restaurants
The world-class culinary experience also enjoyed an evolution, as brand new stylish restaurants are debuted. Most significantly, a brand new Open Seating concept allows guests to dine at their leisure, affording more choices and flexibility for evening dining and entertainment. While the design and menu of global selections have evolved, the classic elegance, Michelin-level cuisine and superlative service remain.
Waterside has emerged in place of the former Crystal Dining Room, reflecting the chic décor and sophisticated ambiance found in the restaurants of the same name aboard Crystal River Cruises. Added tables for two and four guests offer expanded options for intimate dining in the expansive space, while a new open seating concept invites guests to dine as they wish eliminating Crystal’s previous format of assigned seating and times. Waterside continues to serve breakfast and lunch.
Moving into the former Lido Café space are Marketplace by day and Churrascaria by night. Both venues feature an open kitchen concept with dishes made to order. Marketplace continues to serve casual buffet style breakfast and lunch options, and is converted into Churrascaria, a stylish casual dinner venue in the evening creating an additional dining option for guests. Churrascaria features a Caipirinha as a welcome cocktail and serves a selection of Brazilian-inspired tapas, ceviche, salads and grilled meats presented by Crystal “gauchos” on sword-like skewers.
Newly adjacent to the existing Trident Grill on the Lido Deck is Silk Kitchen & Bar, offering full service dinner of modern Chinese-inspired fare with family-style dinner plates ideal for sharing, and self-service options for breakfast and lunch that include dumplings, Chinois salad, a soup and noodle bar and other Asian favorites. The Trident Grill remains in the adjacent space, serving casual grilled options including burgers and sandwiches.
Silk Road and The Sushi Bar, the specialty dining venues by famed Master Chef Nobu Matsuhisa, has been rebranded as Umi Uma & Sushi Bar. The authentic venue serves the inspired cuisine of Nobu, prepared by his personally trained chefs, and remains the only Nobu restaurants at sea. The ship’s second specialty restaurant, Prego, remains the same, continuing to serve regional specialties of Italy.
Upon completion of Crystal Symphony’s dry dock, all guests now enjoy unlimitedcomplimentary Wi-Fi throughout any Crystal voyage aboard all Crystal vessels. Crystal’s investment in technological amenities for guests includes hardware and software enhancements to enable expanded internet connectivity and doubled satellite speed. Additionally, a new guest portal – Crystal Connect – is now featured on the landing page of onboard internet connections. The portal enables guests to easily access the internet, as well as an array of shipboard information including daily menus from each restaurant, daily Reflections, day and evening activities, Crystal Adventures shore excursions; and the ship’s location, itinerary and points of interest. A number of international newspapers are available for digital viewing, as well as a library of box office hit movies, music, Crystal lectures on demand and much more. Crystal Connect is also available for use on guests’ personal devices.
In all rooms throughout the ship – in each stateroom and in all public areas – high-definition, interactive flat-panel TVs enable guests to conveniently access onboard programs, view the Crystal Spa & Salon menu, the Connoisseur Wine Selection, and dining menus.
Reimagined Public Spaces and Entertainment
Several favorite shipboard spaces also enjoy reimagined designs, while maintaining their inherent function as part of guests’ onboard experience. Crystal Symphony’s mid-ship Starlite Club, a hub for evening dancing and cocktails, was also refitted, boasting a fresh design to complement its vast sea views and brand new technological capabilities.
Underlining the newly revamped entertainment venues is a brand-new production show, Crystal in Motion. The production showcases the vast repertoire of the Crystal Ensemble, featuring various genres of music and dance, and replaces the former “welcome aboard” show in the Galaxy Lounge. Additionally, the ship will offer evening-long entertainment options around the ship as guests enjoy anytime dining. The Starlite Club features varied acts from the Crystal Ensemble, as well as comedians, ballroom dance group and the Crystal Show Band, performing on select evenings of each voyage.
Crystal will continue its investment into its award-winning ocean ships with the equally extensive redesign for Crystal Serenity, set for fall 2018.
By sea, river, land and air, Crystal has redefined the way the world views luxury travel. Celebrating 27 years of excellence, Crystal Cruises is the World’s Most Awarded Luxury Cruise Line, having earned “World’s Best Cruise Ship” in Condé Nast Traveler’s Reader Choice Awards for 24 years; been voted “World’s Best Large Ship Cruise Line” by Travel + Leisure readers for 20 years; and the “Best Luxury Cruise Line” by travel professional organization Virtuoso for three consecutive years (2014, 2015 & 2016). The readers of Travel + Leisure also voted Crystal River Cruises the “World’s Best River Cruise Line” and Crystal Yacht Expedition Cruises the “World’s Best Small-Ship Cruise Line” in 2017. The newest and upcoming extensions of the celebrated Crystal brand include Crystal Yacht Expedition Cruises, Crystal Luxury Air, Crystal River Cruises – The World’s Most Luxurious River Cruise Line, and Crystal AirCruises. Crystal is proud to be a platinum partner of the professionals of ASTA.